iRock have been working on a new support system to help Rock Staff deal with technology related issues.
Welcome to Zendesk! Chances are you've already used it if you've ever submitted any trouble request online to any big retailer. Lots of companies use this software and with good reason, it's fast, easy to use (not like our previous helpdesk software) and well priced, enabling us to be better stewards with our resources.
Have a look around and let us know what you think, and how we could improve things.
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